Tri Star Costs Limited

info@tristarcosts.com

Call us on 0151 949 5111

Complete Legal Costs Service From Costs Specialists

Our Standards

We have absolute faith in the quality of service that our costs professionals provide on a daily basis. To back our faith in this high standard of service we have a unique penalty scheme in place to ensure the fastest possible turnaround of costs recovery times.

So how do we ensure our high standards are met time and time again?

  • FREE Courier Service – We will collect your files – at no expense to you – and on the very same day if you contact us before 10.30am.
  • Unique Penalty Scheme:-
    1. £50 penalty – If we do not prepare a Fast Track Bill within 10 working days of receipt of files
    2. £75 penalty – If we do not prepare a Multi-Track Bill within 15 working days of receipt of files.
  • Our Own In-House Credit Control Team – Providing you with this extra service at no extra charge to you.
  • We Use State of the Art Technology – Allowing for a smooth transfer of electronic data, ensuring we can run all files as efficiently  as possible.

We provide a guarantee to our clients to meet agreed timescales for the preparation of legal bills but should we fall short we operate a penalty payment scheme. If a Fast Track bill is not prepared within 10 working days of receipt of the file of papers a penalty payment of £50.00 will be paid by Tri Star Costs to the instructing Solicitor. Likewise if a Multi-Track bill is not prepared within 15 working days of receipt of the file of papers, Tri Star Costs will make a penalty payment of £75 to the instructing Solicitor.

File View System for all Clients to Access Data

Tri Star Costs will continue to negotiate until a settlement has been agreed or the matter proceeds to a Detailed Assessment hearing. Once costs have been agreed, we shall take all possible steps to recover the monies due, including enforcement action as deemed necessary. A full breakdown of the settlement figure to include; profit costs, success fee, VAT and disbursements will then be provided to the Solicitor client. Monthly reports can be provided on the progress of all matters and a file view system is in operation for clients to access via the website.

© 2021 Tri-Star Costs Ltd. Registered Office: Tri Star Costs Limited, Stanley Grange, Ormskirk Road, Knowsley L34 4AR.

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